FAQ's for VIP Gem Club

VIP Gem Club is a fine jewelry website. The gold is 14k or above, and all jewelry is stamped. The diamonds used in our settings are natural, not lab created diamonds. The colored gemstones have little to no treatment to them, as we take great pride in sourcing the best quality stones available. 

The ability to have certified appraisals is possible on all of the jewelry VIPGemClub offers. The paperwork is not generated until the client’s request at checkout. Appraisal fees for each item requested is $125.  If the client declines the offer of an appraisal purchase at the time of checkout, and then decides later that an appraisal is important to them, VIPGemClub can provide it, however the client must ship the jewelry back to us for a gemologist to inspect each item before paperwork can be certified. The client must also pay the shipping costs each way for the jewelry and $125. for the appraisal to be produced.

When purchasing a ring from VIPGemClub, the standard size we create our rings is 7/8. You will be asked at the time of checkout if you require a different ring size. One size up or down is included in the purchase price, sizes over that are done by us and cost $80. each. If you decide to have a company of your choice size a ring to your liking that is up to you. VIPGemClub recommends letting us complete the sizing alterations, because allowing other companies to size rings purchased from us will void the warranty. Most of our necklaces are adjustable in three lengths of 16″ 17″ & 18″ inches to ensure a fit will be there for all of our clients. 

VIPGemClub is a very  reputable business with decades of industry experience and expertise. The focus is always on our clients’ satisfaction and will remain that way.
Our favorite reviews are published on our website currently, and as we collect more there will be more uploaded and available to read. We love hearing from our clients on how we can improve in any way, and always are ready and available to solve any issue in a timely way for all of our clients.

The best way to care for your fine jewelry is to treat it like it is gold, because it is! The diamond jewelry is the most durable as diamonds are a very hard stone. Cleaning the diamond jewelry is best with mild soap & water. Please be gentle and watch for loose stones. Colored gemstone jewelry is a bit more delicate depending on the type of gemstone. All jewelry is best kept in a safe at home, and in a proper jewelry organizer during travel. VIPGemClub strongly recommends keeping all fine jewelry in your carry-on bags and on your person when traveling. All pearls do not want to be cleaned with anything other than warm water and a cloth. Keeping pearls away from chemicals like perfume & chlorine will ensure the luster of the pearls will last a lifetime.

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